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Cookie policy

What are cookies?

Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer if you agree. To use our website properly, you need to have cookies enabled.

Cookies are commonly used on the Internet and do not harm your computer system. We don’t store personally identifiable information such as name, address or your payment details in cookies we create.  However, we do use encrypted information gathered from them to help improve everyone’s experience of our site.  For example, the cookies often help us to identify and resolve errors.

We’re giving you this information to make sure we’re open and clear about your privacy when using our website.

How we use cookies.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Your computer, tablet or mobile phone will need to be able to accept cookies, as we can only provide you with certain features of this website by using them.

If you’d prefer to restrict, block or delete cookies, you can use your browser to do this.  Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.  Please be aware that if you block all cookies, this website (and many others you visit) will cease to work for you.

Here’s a list of the main types cookies we use, and what we use them for:

Session cookies (sometimes called phpsessid).
This type of cookie allows our web servers to respond to your actions on the website, such as moving through online forms or browsing the website. The website wouldn’t work for you without it.

Analytics cookies (sometimes called utma, _utmz).
These cookies enable the function of third party analytics software. This software helps us take and analyse collective visitor information such as browser usage, new visitor numbers and response to marketing activity. That information is not held at individual customer level and helps us to improve the website and your experience, and to ensure our marketing campaigns are relevant.

Third party referral cookies (sometimes called drt).
These cookies are set by third party companies which refer you to our website or advertise our products. We don’t control the setting of these cookies.

Preferences cookies.
These cookies help us recognise you when you return to our website. For example, your language preferences.

Social Media Cookies.
For websites used by individual customers, there may be the opportunity to ‘share’ content with friends through social networks – such as Facebook and Twitter. You may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third party websites for more information about their cookies and how to manage them.